职位描述
职位描述: -ForourHealthcareSectorinYangjianglookingforaCustomerServiceEngineerattheearliestopportunity.-西门子医疗业务领域诚聘英才,职位名称:客户服务工程师,工作地点:阳江。 Whataremyresponsibilities? -Efficientandeffectiveinstallationandmaintenanceinthefield,Followingupandsolvingtechnicalincidentsontheinstruments,uninstallinganddecontaminatinginstruments,monitoringexpensesandlocalsparepartsusage及时有效的安装,保养所在区域的仪器,跟踪和解决仪器的技术问题。仪器的拆卸与消毒,控制维修成本和管理当地零配件库-SolvingtheproblembyTelephoneifpossible,andfeedingsolutionsbacktotheHotline,Fixingincidentswithoptimizedcostsandqualityforthecustomer,includingduringweekendandpublicholidayshifts通过电话解决客户问题并将解决办法反馈给热线中心。在任何时间内以最经济和最优的品质解决客户的问题-EducatingandTraincustomer教育和培训客户-OperationandrecordingbyfollowingFieldServiceSOP/EHS,Centralizingandarchivingtechnicaldocumentation根据公司质量体系、环境健康安全(EHS)的要求进行日常工作安全和标准流程操作和记录,对技术文件的存档管理-Keepingabreastwithtechnologicaldevelopments不断寻求技术上的同步与发展-Goodcooperationwithdistributors与代理商良好的沟通协调-Providingintroductionofnewtestsandinstrumentstopromotereagents向客户提供新仪器和新项目的介绍,推广试剂项目-Teamworkandencouragingotherstoadoptbestpractices有效的团队工作,分享经验-Othermarketingorrelatedprojectsortasksassignedbysupervisororcompany其它上级或公司指派的项目或任务 WhatdoIneedtoqualifyforthisjob? -Adegreeinmedicalengineering,mechanicsorrelatedmajors.Experienceinmedicaldeviceindustry,withdiagnosticsexperienceaplus-Effectivecommunicationskillsbothwrittenandverbal-IshighlycomputerliteratewithgoodexperienceinusingMicrosoftOfficeapplications.-HasathoroughknowledgeofCompanyProceduresandPolicies-Goodunderstandingofthefinancialsystemoperatedwithinthecompany-AbroadbasedknowledgeoftheproductswithintheInVitroDiagnosticsindustry-RelevantanddemonstrableknowledgeofthemarketinwhichMEDDxoperates-GoodexperienceinServicewithindiagnosticsindustry,andadequateknowledgeaboutdiagnosticsproductsanditsmajorfeatures,applicationsandadvantages.Excellentprojectmanagementexperienceandprovensuccessrecord-Diagnosticsorrelevantfunctions-Goodcooperationandcoordinationabilities.Excelunderpressure.-Goodlanguageskillsincl.ChineseandEnglishandcanworkwellwithstaffandcustomersfromdiversifiedbackgrounds. WhatelsedoIneedtoknow? -TheSiemensHealthcareSectorisoneoftheworldslargestsupplierstothehealthcareindustryandatrendsetterinmedicalimaging,laboratorydiagnostics,medicalinformationtechnologyandhearingaids.Siemensoffersitscustomersproductsandsolutionsfortheentirerangeofpatientcarefromasinglesource–frompreventionandearlydetectiontodiagnosis,andontotreatmentandaftercare.Byoptimizingclinicalworkflowsforthemostcommondiseases,Siemensalsomakeshealthcarefaster,betterandmorecost-effective.SiemensHealthcareemployssome51,000employeesworldwideandoperatesaroundtheworld.Infiscalyear2011(toSeptember30),theSectorpostedrevenueof12.5billionEurosandprofitofaround1.3billionEuros. -Forfurtherinformationpleasevisit:http://www.siemens.com/entry/cc/en/#****** HowdoIapply? -Wearelookingforwardtoreceivingyouronlineapplication.Pleaseensureyoucompleteallareasoftheapplicationformtothebestofyourabilityaswewillusethedatatoreviewyoursuitabilityfortherole. -我们期待您的在线职位申请,并请您在申请职位时提供真实有效的求职信息以便完成人才评估。 Contact -IfyouwanttoknowmoreaboutSiemensjobopportunities,pleasebefreetologinourcareerwebsitewww.careers.siemens.com.cn -如需了解更多西门子职位信息,请登录西门子招贤纳士网站www.careers.siemens.com.cn 提醒: 点击“西门子专属申请”,您将会进入西门子专属招聘系统,进入系统后您可以在页面右上方的下拉菜单,选择简体中文页面,并请遵循下面的规则设置您的系统密码。 密码设置规则:密码长度必须在8个字符以上,并且必须包含英文大写字母,小写字母和数字。例如:Ab******联系时,请记得是在“job669人才”看到的!