职位描述:  AsanIndustryRepresentativeyouwillconsultwithdealerstomarketCaterpillarproductsandservicesandassistinthedevelopmentofdealersalescapability.Thisisthethirdfield-basedassignmentforanexperiencedindividualcontributoronassignmentsthatarecomplexandchallengingandbegintobecomestrategicinnature.  JobDuties/Responsibilitiesmayinclude,butarenotlimitedto: *Salesliaisonamongdealers,customersandotherCaterpillarpersonnel.Youshouldbeveryfamiliarwiththecompany’sprocesses,systemsandmethodologiesaccountableforcontributingtotheidentification,analysisandresolutionofneedsandproblemsinanassignedindustry.Youwillbeperformingcomplexanalysiswork,identifyingandresolvingproblemsthatarelesstacticalandmorestrategicinnature.Challengesincludedevelopingandmeetingexpectationsindeliveringresults,consideringandrecommendingalternativecoursesofactions,makingtimelydecisionsanddevelopinggreatercommunicationskills.YouwillworkmoredirectlywithotherCaterpillarunits,customers,andpossiblysuppliers.*Counselingdealersindevelopingincreasedhumanperformancecapability;providingguidanceonexistingandpotentialcustomerserviceissuesandimprovementmeasureswithinanindustry;assistingdealersonforecast,sales/rental/usedstrategyplanningandsalestechniques;supportingrolloutofnewproducts(eg.,products,parts,customerserviceagreements,otherserviceproducts);analyzingandcommunicatingmarketplaceandcompetitiveactivitytoCaterpillarpersonnelanddealers;analyzingproductapplication,configurationandutilizationthatprovidethebestsolutionforacustomer;assistingdealerswithbusinessplanningwithinanindustry;creatingandpromotingprogramsthatincreasesaleswhilemaximizingpricerealization;andcontinuingtodeveloprequiredproficiencylevelinthespecifiedfoundationcompetenciesandskills.*Understandandkeepcurrentoncustomer/dealermarketneeds,understandhowandwhydecisionsaremadewithintheirworkgroupandorganization.Youwillberesponsibleforapplyingthosedecisionstosupportanddevelopproductsales,dealereffectiveness,overallsegmentgrowth,processimprovement,salesmanagementprocessimprovement,etc.Youwillapplyyourknowledgeofproducts,technology,industry,etc.,insupportofCaterpillar,dealerandcustomerexpectationsandneeds.Youmayprovidedirectiontolessexperiencedpersonnel.*Developmentalandcontinuallearningwillbedirectedthroughexperienceandstayingabreastoftechnologychanges.Keylearningcomesfromcontinuedexperienceintheassignedindustry,enhancingcommunicationandpeoplerelationshipskills,improvingproblemsolvingandanalysisability,buildingandusingbusinessskills,enhancinguseofCaterpillarsystemsanddevelopingleadershipabilities.YoumuststayabreastofindustryandtechnologychangesandrelatethosechangestoCaterpillar,dealerandcustomerneeds.  RequiredQualifications: *Strongcommunicationandleadershipskills*Abachelor’sdegreeinanaccreditedMarketingorEngineeringcurriculum*3-5yearspriorexperienceinfieldassignments*Demonstratedabilitytoworkindependently,communicateeffectivelyandworkonincreasinglymorecomplexassignmentsandprovidedirectiontolowerlevelrepsonprojectassignments*Mustbewillingtotravelextensively(50-70%)aswellasrelocatebaseduponbusinessneeds  DesiredQualifications: *KnowledgeofCaterpillarproducts,policies,andprocedures YourroadtosuccessisbuiltthroughaCaterpillarcareer.AspartofthetalentedCaterpillarteam,youappreciatethatworkingforagloballeadercreatesendlessopportunitiesforyou. EEO/AAEmployer.Allqualifiedindividuals–includingminorities,females,veteransandindividualswithdisabilities–areencouragedtoapply.
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