职位描述: PurposeofRole:DriveimprovedproductQualityinourfactories. Competencies&Skills:?Collectsandanalysesinformationtosupportbetterdecisionmaking?Apositivechangeagent,focussingoncontinuousimprovement?Abilitytodevelopeffectivebusinessrelationshipswithinternalandexternalparties?Includesothersinthedecisionmakingprocesstoensurebuyinandunderstanding?AlignsactivitieswithQualityobjectivesandstrategy?ImplementsinitiativesthatwillimproveQualityforourcustomers?Identifiescriticalactivitiesandprioritisesworktomeetcustomerneeds?Placesthecustomeratthecentreofdecisionmaking?Createsanenvironmentwhereothersfeelfreetochallengeexistingpracticesandsharenewideas?Fosterstwo-waycommunicationthroughactivelisteningandquestioning?UpholdsWOWbehaviours Qualifications&Experience:Essential?GraduateDegreeorrelevantworkexperiencetoworkinQA?GoodunderstandingofmanufacturingQualityprocesses?5+yearsinQualitycontrol,withaninternationalconsumergoodsBrand,RetailerQualityProgramor3rdPartyservice-providerinQAorQC.Or8+inaQA/QCmanufacturingQualityteampreferablyatamanageriallevel?ExcellentworkingknowledgeofinternationalQualitystandards?AbilitytorepresentWoolworthswellinmeetingsifrequired?GoodcommunicatorwithEnglishandrelevantlanguages,presentationandreport-writingskills?Goodnegotiator-abilitytoanalyserootcauseandassistprioritysolutionsimplementation?Organised-abletoworkunderpressure?Flexibilitytotravelfrequently,whenrequired?ProficientinMicrosoftoffice,Excel,Word,PowerPoint KeyRelationships:?QualityManagers?CommercialandSourcingManagers?ExternalParties–ParticularlyServiceProvidersQAteams?SuppliersandFactoryQualityandManufacturingpersonel Howmyjobaddsvalue:?TheroleoftheQAteamistoprovideindependent,worldclass,trustedservicesacrosstheQAGroup.?ToimproveproductQualityforourcustomersandprotectourBrandname?Reducingtheriskofproductwithdrawalsandrecalls?ReducetheriskofdamagetoourbrandreputationbyalertingandhelpingtoimprovequalityandHealthandSafetymattersdiscovered?Ensureproductsafety,qualityandethicalnon-complianceareclosedinaccordancewithourQualityandEthicalFramework. KeyResponsibilities:?ImplementthesuppliercompliancerequirementsdetailedwithintheQualityFramework&QualityRiskMatrixtoensureproductsafety,qualityandethicalrequirementsaremet?Joinpreassessmentvisitsfornewfactoriesbeingintroduced?Carryoutinlineinspectionsofproductsasrequested?JoinauditsandPreshipmentinspectionsasrequested?Visitfactoriestoreportonandimproveproductsfollowingcustomercomplaints,Qualityproblemreturnsissues,withdrawalfromsaleandproductrecallsasrequested?CommunicateandeducateallsuppliersandfactoriesontheQualityframeworkforsuppliercompliance?Escalateandresolveissuesofnoncomplianceforsupplierinaccordancewithsupplierapprovalframework?FollowingtrainingapproveandsignoffProductionapprovalsamples,accordingtotheQuality,SafetyandLegalstandards.?Followingtrainingcarry-outpreproductionmeetingstoensurethefactorystaffhaveaclearunderstandingoftheexpectedQualitylevel?Advise,teachandhelpthefactoryimprovetheirQualitystandard?VisitssitesunannouncedtoensuregoodproductionQualityisproceedinganditmeetsWoolworthsQualityStandardsandmeetstheapprovedsealedstandard?ReviewproductioncapacityandreporttolinemanagerandorassociatedSourcingcolleaguesifconcernsarefound?ReductioninSupplierBreaches?ReductioninFactoryBreaches?Followupnon–compliancesfoundinanauditandensurethatcorrectiveactionsareimplemented?EnsureWoolworthsQualitysystemsareinplaceatallstagesofmanufacturingensuringanditisasafefactoryenvironmentinallfactoriesvisitedundertheProductionQAspecialistresponsibility?BetheeyesandearsofWoolworthsonthegroundinourfactories
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