职位描述: JobDescription：（Beijing&Xi'an)工作地点：北京、西安 1.Workingwithourglobalteamandenduserstoprovidethebestservicefortheinternationalwell-knownenterprise. 2.Focusingonthedailysupportworkofhigherlevel,troubleshooting,resolvingsystemproblemsthatendusershaveanddocumentumserversideissue. 3.Workingwithlowerlevelsupportteamtomakethesupportworksmoothandprofessional. 4.Guidingthejuniormembersinsupportteamandactingasmentoroflowerlevelteammembers. 5.Troubleshootingtherootcauseandanalyzing/solvingproblems,deepdebuggingandresultanalysis. 6.Involvingintodevelopmentactivities,servicedeliveryprocessandendusersandcustomerssupport. 7.Beingreadytotakenewassignmentsonsoftwaredevelopmentforotherprojects.  SkillsRequirements 1.Atleast1yearsofexperienceinJavaandJ2EE. 2.BefamiliarwithJava/J2EEtechnology,includingbutnotlimitedtoJavaBean,JSP,Servlets. 3.Befamiliarwithpopularwebapplicationserver,suchasTomcat,Jboss,Weblogic. 4.Befamiliarwithpopulardevelopmenttools,suchasEclipse,CVS,SVN,Ant,JUnit,etc. 5.GoodknowledgeofDatabases(ORACLE)andSQL.ExperienceinDocumentumishighlypreferable. 6.GoodEnglishskills(speakingskillisprefered). 7.Quicklearnerwithgoodproblemanalysis/solvingskills,deepdebuggingandresultanalysis. 8.Experienceinmultipleoperatingsystems,suchasSolaris,Linux,Windowsispreferable. 9.ExperienceinTechinicalSupport(Application/Platform)forinternationalwell-knownenterprisesishighlypreferable. 10.Goodcommunicationandteamworkskills.
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